Terms of Service

Welcome to CasaMenta at casamenta.online. These Terms of Service are effective for the year 2025. Your use of our real estate purchase legal support, information products, and goods is subject to these terms.

1. Introduction

CasaMenta ('we', 'us', 'our'), Business ID CHE-436.220.585, located at 9 Place de la Fusterie, 1204 Geneva, Switzerland, provides legal guidance and support for property acquisition.

2. Services

We offer personalized legal services related to property purchase. Sessions may be conducted on-site, online, or by phone. All services require prior payment before the start of work.

3. Information Products

Digital products such as guides, checklists, and templates are delivered electronically upon payment confirmation.

4. Goods

Physical materials such as printed guides or documentation kits are shipped after payment and order processing.

5. Fees and Payments

All fees are due in full before we commence any service, deliver any information product, or dispatch any goods. Accepted methods include bank transfer and credit card.

6. Refund Policy

We value your satisfaction. Our refund terms vary by category:

• Services: You may request a refund for unused portions of a prepaid service if you cancel at least 48 hours before the scheduled appointment. We will process the reimbursement to the original payment source within 14 days. You may also request to reschedule a session up to 72 hours before the appointment without extra charge. For bespoke services or cases where we have incurred non-recoverable third-party costs, cancellations are non-refundable due to the commitment of resources.
• Information Products: You may request a full refund within 14 days of purchase provided you have not downloaded or accessed the material. Once the content has been substantially accessed or downloaded, no refund will be granted.
• Goods: You may return unopened or unused goods within 30 days of receipt. Returned items must be in their original condition. Return shipping costs are the responsibility of the purchaser. We will issue reimbursement within 14 days of receiving and inspecting the return.

7. Rescheduling

Requests to reschedule services must be made at least 72 hours in advance. We will confirm the new date based on availability.

8. Limitation of Liability

To the fullest extent permitted by Swiss law, our total liability for any claim arising from these terms will not exceed the total fees paid for the relevant service or product.

9. Governing Law

These Terms of Service are governed by the laws of Switzerland.

10. Contact Information

For questions or concerns, please use our contact form or call +41765888080.